Payment & Shipping Terms

Payment Terms:

     1.Payment Methods:

• We accept Visa, Master or any credit card through PayPal gateway

  

  Do I need a PayPal account in order to purchase items?
  No, you can pay by credit/debit cards without having a PayPal account. When you are redirected to the PayPal payment page, you will be presented with two options:
  a) Pay as a guest (shown on the lower right hand side of page)
  b) Log in to your existing PayPal account. Just click on the link on the bottom right to pay by credit/debit cards.
  
  What kind of payment method do you accept?
  We use Paypal as payment gateway. You can now use credit card to check out by Paypal without having Paypal account.
  Where is the page of showing the credit card payment service?
  In the PAYMENT page during your CHECKOUT PROCESSES. Please click on the PAYPAL BUY NOW button and you will proceed to Paypal authorised page where you can make purchase using Visa, Master or American Express simply by keying in your information.
  Do I need to create a PayPal account if I am using VISA / MASTER Credit card?
  Not necessarily. During the CHECKOUT processes, please click on the PAYPAL BUY NOW button. You will be directed to Paypal authorised page for Credit Card payment making.
  Is it safe to use my credit card to purchase products?
  Absolutely Yes. To increase your security, we do not collect your credit card information. Credit card numbers are collected by PayPal on our behalf and their privacy policies can be viewed here . PayPal is a safer, faster, more secure way to pay online – your financial details are never shared. PayPal remember everything for you, safeguarding your bank, credit or debit card details. For more information, please visit www.paypal.com

      2.Payment Procedure:

• Step1: Find the actual product(search the lenses color or browse all the collection or colors to  find out your wanted), click it to the product page;
• Step2: Choose the lenses prescription(left and right both needed) under the product price;
• Step3: Click "ADD TO CART" or "Buy it Now" button to the next page;
• Step4: Check the lenses name, and prescription, and subtotal price, then click "checkout" button to the next page
• Step5: Input the email address, and shipping info(first name, last name, address(street name, house number,apartment number), city, and postal code) in the correct column at the left part of this page;
• Step6: Input a coupon code in the right part, and click "apply button";
• Step7: Click the under button"continue to shipping method" to the next page;
• Step8: Check the email and shipping address and total price, then select the shipping method;
• Step9: Click "Countinue to payment method",then select "Billing Address";
• Step10: Click "Complete order" to the paypal page;
• Step11: login into the paypal account,or use click the under button"Pay by Debit or Credit Card" to fulfill the payment on this page.

      3.After Payment:

• Check the order invoice and make a screenshot of this invoice and keep it.
• Check your paypal email to make sure there is a payment notification and the payment value is correct.
• Remember to check and track your order with the order number in the invoice at the "tracking order"on our website foot menu.

  Shipping Terms

      1.Logistics Range

• The range reaches United States of America (including Alaska, Hawaii and APO, EPO, DPO address), and Canada, Australia, EU and many other countries around the world.

      2.Shipment Schedule

• The parcel will be sent out from China in the first 48 hours once the orders are made. At the same time, an informed e-mail will be there in your e-mail box once the parcel is out. The tracking number inside is to trace the timely status of parcel.
• Usually, it may take 7 to 35 natural days for the parcel to arrive in most countries or your place. 
• Asking for forgives for any inconvenience.The shipping time is up to multiple factors, like the destination country, custom, weather and so on, which is really hard to control. This is what we are working on all the time to make it better and improved.

      3.Transportation Fee

• World-wide FREE SHIPPING (default Logistics) for Colored Contact Lenses
• Any question, be free to contact us or e-mail us at topsface@topsface.com , and we will get back to you in the first chance!

         Thank you all for your concern and support!